Nokia Recall: Warns On Overheating Batteries
The BL-5C battery, found in more than 50 handsets, is subject to overheating and popping out of the handset during recharging, advised Nokia Corp. Only 100 such overheating incidents have been reported worldwide. No injuries or handset damage has been reported and remember this is not an explosion problem just an overheating problem.
In its product advisory, Nokia said: “Nokia has identified that in very rare cases the affected batteries could potentially experience over-heating initiated by a short circuit while charging, causing the battery to dislodge. Nokia is working closely with relevant local authorities to investigate this situation.”
“This is an over-heating issue, not a fire or explosion issue,” said Keith Nowak, a Nokia spokesperson. “If you’re concerned, take a look and if you have a suspect battery, we’ll send you another one.”
Nowak said that consumers should open their Nokia handset and if the battery model is BL-5C, take out the battery and check its 26-digit serial number. At Nokia.com/batteryreplacement, a consumer can punch in the 26-digit number and learn whether it comes from the suspect batch of 46 million units. If so, the consumer can type in their name and address and Nokia will send a replacement free of charge.
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